FREQUENTLY ASKED QUESTIONS

Welcomes people of all ages, cultures, genders, beliefs, identities, abilities and sexualities.

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  • Services
  • Counselling services
  • Resources
  • Appointments are required for most of our services.

    Location 173 Rivonia Rd, Morningside, Sandton, 2146

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  • Your confidentiality and privacy are valued and respected at all times. Sexual Health Clinic adheres to the Privacy Act, and all of your information is treated with the utmost confidentiality.
  • When you come to Sexual Health Clinic we will provide you with a copy of our Privacy Statement, which explains fully how we deal with your confidential information. Your counsellor can discuss this further with you if you have any questions.
  • It can take up to 7 days after transmission for common STIs such as chlamydia and gonorrhoea to be detected in a test. Blood-borne viruses such as HIV and syphilis can take up to 12 weeks afterwards.
  • The health professional performing the test will talk to you about when you should get tested.
  • Usually results that are normal (no infection detected) are sent via SMS. But sometimes clients prefer an email, phone call or a letter. The health professional will ask what you prefer.
  • Results are usually back within 7 days but if you haven’t heard anything after 14 days it’s a good idea to follow up to ensure you know what the results were.
  • HIV, Syphilis and Hepatitis B can take up to 12 weeks to come up in a blood test after a risk. The health professional should talk to you about any recent risks and when to repeat any testing if needed.
  • If someone has symptoms, then sometimes the health professional will want you to return for follow up. This is usually to ensure treatment and management has gone as planned.
  • Lumps on your genitals can be caused by a variety of conditions. Some lumps are completely normal, while others may indicate you have a condition like genital warts or genital herpes. If you are concerned by any new lumps or bumps in the genital area, please see a health professional.
  • Genital herpes is caused by the herpes simplex virus HSV-1 or HSV-2. Type 1 generally infects the mouth (causing cold sores), while type 2 generally infects the genital area (genital herpes).
  • Typical symptoms of herpes infection is a cluster of small blisters. They break and weep after a few days leaving sores that may crust over and can be very painful.
  • Outbreaks of herpes can be anywhere on the genital area. There are treatments available which can help to improve symptoms, reduce their frequency and reduce infectivity.
  • PrEP (or Pre-Exposure Prophylaxis), is a medication that, when taken daily, can prevent the transmission of HIV to someone who is uninfected.
  • PrEP is available from some GP’s and from sexual health clinics.
    PEP
  • PEP (or Post-exposure prophylaxis), is a prescribed course of medications that are taken soon after (within 72 hours) a potential exposure to HIV. These medicines help to reduce the risk of HIV becoming established in the body.
  • PEP is not a cure for HIV and is not a guarantee for preventing HIV infection. Safe sex and safe drug injecting practices are the most effective ways of protecting yourself and others from HIV.
  • If you think you have been exposed to HIV, please see a health professional as quickly as possible (the sooner you start PEP the better chance there is of it working)